Terms of Service

Effective Date: March 26, 2026  |  Last Updated: March 26, 2026

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you ("User," "Customer," or "you") and the operator of pizzas-ranchs.click ("Company," "we," "us," or "our"), governing your access to and use of this Website, as well as any products, services, content, or features made available through the Website.

By accessing the Website, placing an order, creating an account, or otherwise interacting with any portion of this platform, you expressly agree to these Terms and our Privacy Policy, which is incorporated herein by reference. If you are using this Website on behalf of a business or legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

You must be at least 18 years of age, or the age of majority in your state of residence, to use this Website without parental consent. Users between the ages of 13 and 17 may use the Website only with verifiable parental or guardian consent. We do not knowingly collect information from children under 13 years of age in compliance with the Children's Online Privacy Protection Act (COPPA).

We reserve the right to modify, update, or replace these Terms at any time. Your continued use of the Website following the posting of any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically.

2. Description of Services

Pizza Ranch operates as a food service business offering customers the ability to browse our menu, place food orders online, access promotional offers, and interact with our brand digitally through the Website located at pizzas-ranchs.click. Our services include, but are not limited to:

• Online food ordering for delivery, carryout, or dine-in reservation
• Display and promotion of our menu items, pricing, and ingredients
• Account creation and management for registered users
• Loyalty programs, special promotions, coupons, and rewards (where applicable)
• Customer support and communication services
• Informational content related to our food products and business
• Catering and bulk order inquiries and processing

We reserve the right to modify, suspend, discontinue, or restrict access to any part of our services at any time, with or without notice, and without liability to you. Menu availability, pricing, and operating hours may vary and are subject to change without prior notice. We make no guarantee that any particular menu item will be available at any given time.

The Website may contain links to third-party websites, delivery platforms, or payment processors. These third-party services are governed by their own terms and privacy policies, and we are not responsible for their content, practices, or availability.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of using the Website and our services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order
• Maintain the security and confidentiality of your account credentials
• Notify us immediately at [email protected] if you suspect unauthorized use of your account
• Use the Website only for lawful purposes and in accordance with these Terms
• Comply with all applicable federal, state, and local laws and regulations
• Accept responsibility for all activities conducted under your account
• Ensure that any information you submit does not violate the rights of any third party

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities when using the Website:

• Using the Website for any fraudulent, deceptive, or unlawful purpose
• Submitting false, misleading, or inaccurate information in any form or order
• Attempting to gain unauthorized access to any portion of the Website, our servers, or any systems connected to the Website
• Introducing malware, viruses, ransomware, spyware, or any other harmful code into the Website
• Using automated bots, scrapers, crawlers, or similar tools to extract data from the Website without our express written consent
• Engaging in any activity that interferes with or disrupts the normal functioning of the Website
• Reverse engineering, decompiling, or disassembling any software or technology used by the Website
• Impersonating any person, company, or entity, including our employees or representatives
• Posting, transmitting, or distributing content that is defamatory, obscene, offensive, or that violates any applicable law
• Using the Website to send unsolicited communications, spam, or bulk promotional messages
• Attempting to resell or commercially exploit any portion of our services without our express written authorization
• Violating any applicable export control laws or sanctions regulations
• Engaging in any activity that could damage our brand reputation or business interests

We reserve the right to investigate any suspected violations and to take appropriate legal or administrative action, including suspending or terminating your account, reporting violations to law enforcement authorities, and seeking legal remedies.

4. Account Registration and Security

Certain features of the Website, including order history, loyalty rewards, and saved preferences, may require you to register for an account. When registering, you agree to provide truthful and accurate information. You are solely responsible for safeguarding your login credentials and for all activity that occurs under your account.

We will not be liable for any losses or damages arising from unauthorized use of your account resulting from your failure to protect your credentials. You may not transfer, sell, or assign your account to any third party without our prior written consent.

We reserve the right to terminate, suspend, or refuse registration to any user at our sole discretion, with or without notice, including in cases where we believe that a user has violated these Terms or applicable law.

5. Ordering, Pricing, and Payment Terms

5.1 Online Orders

When you place an order through the Website, you are making an offer to purchase the selected food items at the stated price. We reserve the right to accept or decline any order at our discretion. Order confirmation does not guarantee that the order will be fulfilled if the item becomes unavailable after confirmation.

5.2 Pricing

All prices displayed on the Website are in U.S. Dollars (USD) and are subject to change without prior notice. Applicable sales taxes, delivery fees, and service charges will be calculated and disclosed at checkout before you complete your order. Prices may vary by location and are subject to applicable state and local tax laws.

5.3 Payment

We accept various forms of payment as indicated at checkout, which may include major credit cards, debit cards, digital wallets, and other payment methods. By submitting payment information, you represent and warrant that:

• You are authorized to use the payment method provided
• The payment information is accurate and complete
• You will be responsible for all charges incurred through your account

Payment processing is handled by third-party payment processors, and we do not store your full payment card details on our servers. All financial transactions are subject to the terms and conditions of the applicable payment processor.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final. If you experience an issue with your order, including incorrect items, quality concerns, or non-delivery, please contact us at [email protected] within 24 hours of the scheduled delivery or pickup time. Refunds or credits will be issued at our sole discretion, on a case-by-case basis, in accordance with applicable consumer protection laws.

6. Intellectual Property Rights

All content, materials, and intellectual property on the Website, including but not limited to text, graphics, logos, images, photographs, audio clips, video content, software code, user interface designs, menu layouts, trade names, trademarks, service marks, and trade dress (collectively, "Content"), are the exclusive property of the Company or its licensors and are protected by applicable United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and other applicable laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes only. This license does not include the right to:

• Reproduce, copy, distribute, or publicly display any Content without our express written permission
• Modify, create derivative works from, or adapt any Content
• Use any Content for commercial purposes or in connection with any other business
• Remove or alter any copyright, trademark, or other proprietary notices
• Frame or mirror any portion of the Website on another website or server

Any unauthorized use of our intellectual property constitutes a violation of these Terms and may also violate applicable copyright, trademark, and other laws, potentially resulting in civil and criminal penalties. All rights not expressly granted herein are reserved by the Company.

If you believe that any content on our Website infringes upon your intellectual property rights, please contact us immediately at [email protected] with a detailed description of the alleged infringement.

7. Disclaimers — Services Provided "As-Is"

We expressly disclaim all warranties, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties of non-infringement
• Warranties regarding the accuracy, reliability, completeness, or timeliness of any content
• Warranties that the Website will be uninterrupted, error-free, or free of viruses or harmful components
• Warranties regarding the results that may be obtained from the use of the Website

We do not warrant that the Website will meet your specific requirements or expectations. Menu item descriptions, photographs, and nutritional information are provided for general informational purposes only and may not be perfectly accurate at all times. Customers with food allergies, dietary restrictions, or medical conditions should exercise caution and contact us directly for detailed allergen and ingredient information before placing an order.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, our warranties will be limited to the minimum extent permitted by applicable law.

8. Limitation of Liability

This limitation applies to all claims, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, and includes, without limitation:

• Loss of revenue, profits, or business opportunities
• Loss of data or information
• Business interruption or downtime
• Personal injury or property damage related to your use of the Website
• Any unauthorized access to or alteration of your transmissions or data
• Any content or conduct of any third party on the Website
• Any errors, omissions, or inaccuracies in the content of the Website

In jurisdictions where the limitation of liability for consequential or incidental damages is not permitted, our liability shall be limited to the maximum extent allowed by law. In no event shall our total aggregate liability to you for any and all claims arising from your use of the Website or our services exceed the greater of: (a) the total amount you paid us in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) One Hundred U.S. Dollars ($100.00).

9. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, subsidiaries, officers, directors, employees, agents, contractors, licensors, and successors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of or access to the Website or our services
• Your violation of any provision of these Terms of Service
• Your violation of any applicable law, regulation, or third-party right
• Any false or misleading information you provide to us
• Any content or material you submit, post, or transmit through the Website
• Any dispute between you and a third party arising from your use of our services
• Your negligent or intentional misconduct

We reserve the right, at your expense, to assume exclusive control over the defense of any matter subject to indemnification by you. You agree to cooperate fully with our defense of such claims. We will make reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

10. Privacy and Data Protection

Your privacy is important to us. Our collection, use, storage, and sharing of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Website, you consent to the data practices described in our Privacy Policy.

As a business operating in the United States, we comply with applicable federal and state privacy laws, including the Federal Trade Commission Act (15 U.S.C. § 45), which prohibits unfair or deceptive practices in commerce, and applicable state privacy legislation. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as described in our Privacy Policy.

We implement reasonable technical and organizational security measures to protect the personal information you provide to us. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Food Allergen and Safety Notice

Our food products are prepared in facilities that may handle common allergens, including but not limited to wheat, dairy, eggs, nuts, soy, and other ingredients that may cause allergic reactions in sensitive individuals. While we take reasonable precautions to prevent cross-contamination, we cannot guarantee that any menu item is completely free from allergens.

If you have a food allergy, dietary restriction, or medical condition, we strongly encourage you to contact us directly before placing an order so we can provide you with current ingredient and allergen information. The Company assumes no liability for adverse reactions resulting from undisclosed allergies or intolerances.

12. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which our principal place of business is located, without regard to conflict of law principles that would require the application of the laws of another jurisdiction.

You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States, and you hereby irrevocably submit to the personal jurisdiction and venue of such courts for such purposes.

Nothing in these Terms shall limit our right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of our intellectual property rights or other proprietary rights.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Website by contacting us in writing at [email protected]. We will make a good-faith effort to resolve the issue informally within thirty (30) days of receiving your written notice.

13.2 Binding Arbitration

If informal resolution is unsuccessful, any unresolved dispute, claim, or controversy arising out of or relating to these Terms or the breach thereof shall be settled by binding arbitration administered by a recognized arbitration organization under its applicable rules. The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction.

13.3 Class Action Waiver

13.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending the resolution of a dispute. Nothing in this section shall prevent you from filing a complaint with any applicable federal or state regulatory agency, including the Federal Trade Commission.

14. Term and Termination

These Terms of Service shall remain in full force and effect for as long as you access or use the Website. We reserve the right, in our sole discretion and without prior notice or liability, to:

• Suspend or terminate your access to the Website or any portion thereof
• Deactivate or delete your account and all associated data
• Refuse service to any user for any reason or no reason
• Discontinue, modify, or temporarily suspend the Website or any of its features

Grounds for termination include, without limitation, breach of these Terms, violation of applicable law, fraudulent activity, or conduct that we reasonably believe is harmful to the Company, other users, or third parties.

Upon termination of your account or access:

• Your right to use the Website immediately ceases
• We may retain certain information as required by law or legitimate business purposes
• All provisions of these Terms that by their nature should survive termination shall survive, including intellectual property rights, disclaimers, limitations of liability, indemnification, and dispute resolution provisions

You may terminate your account at any time by contacting us at [email protected] with a written request for account deletion.

15. Changes to These Terms

We reserve the right to amend, revise, or update these Terms of Service at any time and at our sole discretion. When we make material changes, we will update the "Last Updated" date at the top of this page. We may also, at our discretion, provide additional notice of significant changes via email, website banner, or pop-up notification.

Your continued access to or use of the Website after any changes to these Terms are posted constitutes your acceptance of and agreement to the revised Terms. If you do not agree with the changes, you must immediately stop using the Website and, if applicable, delete your account.

We encourage you to review these Terms periodically to stay informed of any updates. The most current version of these Terms will always be available at pizzas-ranchs.click.

16. Third-Party Services and Links

The Website may contain links to or integrations with third-party websites, services, applications, delivery platforms, payment gateways, or social media platforms. These third-party services are not under our control, and we are not responsible for their content, privacy practices, terms of service, availability, or any other aspect of their operations.

The inclusion of any third-party link or integration does not constitute our endorsement, sponsorship, or recommendation of the third-party service. Your use of any third-party service is at your own risk and subject to the terms and conditions of that service. We encourage you to review the terms and privacy policies of any third-party services you access through our Website.

17. Force Majeure

We shall not be held liable for any failure or delay in performing our obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions or regulations, labor disputes or strikes, supply chain disruptions, pandemics, epidemics, power outages, internet service disruptions, cyberattacks, war, terrorism, or civil unrest.

In the event of a force majeure event, we will make reasonable efforts to notify affected customers and to resume normal operations as soon as reasonably practicable.

18. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction, arbitrator, or other legally authorized body to be invalid, illegal, unenforceable, or in conflict with applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be severed from these Terms.

The invalidity or unenforceability of any individual provision shall not affect the validity or enforceability of any other provision of these Terms. The remaining provisions shall continue in full force and effect, and the Terms as a whole shall be construed as if the invalid or unenforceable provision had never been included, to the extent consistent with the original intent of the parties.

19. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published on the Website, constitute the entire agreement between you and the Company with respect to the subject matter herein and supersede all prior or contemporaneous communications, agreements, understandings, representations, and warranties, whether oral or written, relating to such subject matter.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any provision shall be effective unless it is in writing and signed by an authorized representative of the Company. A waiver on one occasion shall not be deemed a waiver of any other or subsequent breach or default.

These Terms are for the sole benefit of the parties hereto and nothing in these Terms shall create or be deemed to create any third-party beneficiary rights.

20. Electronic Communications and Consent

By using the Website and providing us with your email address or phone number, you consent to receive electronic communications from us, including order confirmations, service notifications, marketing communications (where applicable), and updates to these Terms or our Privacy Policy. Electronic communications satisfy any legal requirement that such communications be in writing.

You may opt out of marketing communications at any time by following the unsubscribe instructions contained in any promotional email or by contacting us directly. However, you acknowledge that certain transactional or service-related communications may not be subject to opt-out rights as they are necessary for the provision of our services.

21. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service, your rights, or our services, please do not hesitate to contact us using the information below:

We are committed to responding to all legitimate inquiries within a reasonable timeframe. For urgent matters, including potential food safety concerns or billing disputes, please mark your message as urgent in the subject line.